...

Know your costs up-front.

Focus on healing, not surprises.
In-network with Aetna, BCBS, UnitedHealthcare, Cigna and more. Plans vary by clinician.

Wondering if we're in your insurance network?

We’re happy to help! Simply complete the form below with your name, date of birth, member ID, and insurance provider. Our team will verify your benefits and help you understand your coverage before getting started.

    THERAPY RATES & INSURANCE

    In-Network
    Therapy Coverage

    Private-Pay
    Therapy Rates

    Service

    What’s included

    Frequently Asked Questions

    How do I get started with therapy at Mentella Health?

    If you already have a therapist in mind, use their Calendly link to book a free 15-minute consultation. Not sure who to choose? Call (872) 205-0456 and we’ll match you with a clinician who fits your needs. From first inquiry to first session, we handle the details so you can focus on healing.

    We see individuals and couples ages 12+. Common concerns include anxiety, depression, trauma/PTSD, relationship conflict, parenting stress, life transitions, and perinatal mental health. Not listed? Ask us—our team covers a broad range of specialties.

    For now we work exclusively via secure, HIPAA-compliant video sessions. Virtual counseling gives busy professionals, parents, and clients outside Chicago’s city center the same evidence-based care—just from the comfort of home.

    We’re in-network with many plans, including Aetna, Blue Cross Blue Shield, UnitedHealthcare (including UMR), Cigna, Carelon Behavioral Health, Ascension, Priority Health and others. Accepted insurance varies by clinician, so check each therapist’s profile for the plans they accept. Not on the list? We can provide a superbill for out-of-network reimbursement, and private pay is always an option.

    Fit matters. If it doesn’t feel right after a session or two, tell us. We’ll connect you with another clinician on our team—no extra paperwork, no judgment. Your comfort is priority one.

    Please give 24 hours’ notice. Late cancellations or no-shows incur a $150 fee, which insurance can’t cover.

    We follow HIPAA guidelines and use an end-to-end encrypted telehealth platform. Your information is never shared without written consent, except where required by law (e.g., safety concerns).

    How long is each individual therapy session?

    Sessions last 50 minutes and are fully online via HIPAA-secure video.

    Yes—BCBS, Aetna, and UHC (including UMR and Optum). Superbills available for other plans.

    If you live in a PSYPACT state, we can meet online under that license compact.

    Many clients see progress in 6–12 sessions, but every person is unique—we’ll review goals together.

    Your first 15-minute consult is free; we’ll answer questions and set clear expectations.

    How long is each couples therapy session?

    Sessions last 50 minutes and are fully online via HIPAA-secure video.

    Yes—BCBS, Aetna, and UnitedHealthcare (including Optum and UMR). We also provide out-of-network superbills on request.

    If at least one partner is located in a PSYPACT state, we can meet online under that license compact.

    Most Illinois couples see meaningful progress in 8–12 sessions, but every relationship is unique. We’ll re-evaluate goals together as therapy unfolds.

    Your first 15-minute consult is free—no pressure, just answers to any questions you both may have.

    Is online family therapy covered by insurance?

    Yes, for many plans, including Aetna, Blue Cross Blue Shield, UnitedHealthcare and Cigna. Accepted insurance varies by clinician, so check each therapist’s profile for the plans they accept.

    It depends on the goals. Sometimes it’s parents only. Sometimes kids are included. Sometimes individual sessions are helpful too. We’ll collaborate with you to build a plan that fits your family’s needs and attention spans.

    It’s normal. We’ll help ease people into the process by making it approachable and non-blaming. Change often starts with just one person showing up differently — and the ripple effects are powerful.

    Absolutely. All family structures are welcome and respected here.
    We tailor everything to fit your version of family — no assumptions, no judgment.

    It varies depending on your goals, but most families start to notice positive changes within 6–10 sessions. Some continue longer for ongoing support during life transitions.

    Do you offer sliding-scale rates?

    A limited number of reduced-fee slots are available—ask during your consult. Payment plans are also available upon request.

    All major credit cards or HSA/FSA cards.

    Yes. We email you a superbill you can submit for reimbursement.

    Scroll to Top
    Seraphinite AcceleratorOptimized by Seraphinite Accelerator
    Turns on site high speed to be attractive for people and search engines.